Privacy and Security Policy
Last updated September 24, 2013
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register for the Services (as that term is defined in our End User License Agreement). If you are under 13, please do not attempt to register for the Services or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to us or on the Services. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
What information does TAN collect?
Information you provide to us:
We receive and store any information you knowingly provide to us. For example, we collect personal information such as your name, user name, email address, gender, birth date, and location, and we may collect other application usage information as our services and products are further developed. You can choose not to provide us with certain information, but then you may not be able to register with us or to take advantage of some of our of our features. We may anonymize your personal information so that you cannot be individually identified, and provide that information to our partners. For example, you may tell us that you are female age 15 with ASD; we may combine this information with content received from our other users, and disclose to our partners, but we will not tell those partners who you are.
Information collected automatically:
- Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, and the page you requested. “Cookies” are identifiers we transfer to your computer or mobile device that allow us to recognize your browser or mobile device and tell us how and when pages in our Website are visited and by how many people. You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device’s acceptance of cookies, but this may prevent you from taking advantage of our Website’s best features.
- When we collect usage information (such as the numbers and frequency of visitors to the Website), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often users use parts of the Website, so that we can make the Website appealing to as many users as possible. We may also provide this aggregate information to our partners; our partners may use such information to understand how often people use our Website, so that they, too, can provide you with an optimal online experience. We never disclose aggregate information to a partner in a manner that would identify you personally.
Interest-based advertising and retargeting
There exists a range of different kinds of online interest-based advertising and retargeting services; from fairly simple forms to the far-reaching monitoring of web surfer activities carried out by search-engine owners or services carried out in partnerships between technology companies and Internet Service Providers. As a common denomination, you could say that interest based advertising and retargeting is intended to make online display advertising more relevant to web surfers’ likely interests.
TAN’s interest-based advertising and retargeting services are cookie and web beacon based. Based on the anonymous information stored in the User’s cookie, TAN is able provide more relevant advertising to the User. For example, a User that visits sports sites often will be categorized in the “sports fan” segment, and will primarily be served advertisements that are relevant to the interests of a sports fan, and a User that shows interest in a certain car model or a certain computer model, may be served advertisements or specific offers for such car model or computer model.
The fundamental integrity principle underlying all TAN’s processing of digital data relating to Users, is that such data shall be anonymous. Therefore, we do not store IP addresses on the cookie of a User, only a unique randomly generated ID that does not allow TAN to trace the User; we do not have, and will not initiate, any co-operation with Internet Service Providers in order to trace the identities of Users. The data stored on the cookie is limited to information collected at the User’s visits to websites.
Interest-based advertising is TAN’s solution for optimizing the selection of ads for a certain user. The selection of ads is based on an interest profile built up during visits to websites.
Interest-based advertising step by step:
- A website user browses sites. The category of each website is saved to a cookie in the web browser.
- When the website user browse sites related to cars the counter for category “Automotive” is updated in the cookie.
- Ads are selected and shown to the user based on the category count in the cookie. A user with a higher than average count in the “Automotive” category will be shown more ads related to cars.
Retargeting is a solution for displaying ads based on which websites or pages the user has visited before.
Retargeting step by step:
- The user browses a website that runs a retargeting campaign.
- Information on what pages the user visits on the website is stored in a cookie in the user’s web browser.
- When the user visits the TAN site ads may be shown to the user based on the information in the retargeting cookie.
For the website user targeting means that more relevant ads will be displayed, ads that match the user’s interests. For example, a user visiting more travel websites than average will be served more ads related to travel. A user being interested in a certain product will be served ads with offers related to that product.
TAN does not save any personal information in the cookie and cannot connect the information in the cookie to a specific person.
You can opt out from our targeting solutions as noted below; when you have opted out you will not be served ads based on your interests and no targeting information will be stored in your web browser. Note that the blocking ends if you clear your browser from cookies.
Delete targeting cookies
Your interest profile can be removed by deleting your browser’s cookies.
Information stored on cookies
The cookie information stored on the User’s hard drive for interest-based advertising and retargeting purposes is: (i) User segment hits or information on a specific product, service, brand or model in which the User has shown interest during its visit to a certain website and (ii) time and date stamp of the latest update of the User profile.
If the cookie is deleted by the User, all profile data is removed. For the sake of clarity, no segments relating to information which TAN considers sensitive have been or will be created, such as segments relating to political opinions, religious beliefs, physical or mental health conditions or sexual life. Further, TAN is very sensitive to the issue of children’s privacy and marketing directed to children. No segments are intended to be established for the profiling of children.
E-mail and other communications
We may contact you, by email or other means; for example, we may send you promotional offers on behalf of other businesses, or communicate with you about your use of the Website or the Product. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make emails more interesting and improve our service. If you do not want to receive email or other mail from us, please indicate your preference by emailing us at email@example.com.
Will TAN share any of the personal information it receives?
We neither rent nor sell your personal information in personally identifiable form to anyone. We share your personal information in personally identifiable form with third parties only as described below.
- Affiliated businesses and third party websites we do not control: In certain situations, businesses or third party websites we’re affiliated with may sell items or provide services to you through the Website (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your personal information with that affiliated business only to the extent that it is related to such transaction or service.
- Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, our agents do not have any right to use the personal information we share with them beyond what is necessary to assist us.
- User submissions: Any content or personal information that you voluntarily disclose online in a manner other users can view (on discussion boards, in messages and chat areas, etc.) becomes publicly available, and can be collected and used by others.
- Business transfers: We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Also, if we (or substantially all of our assets) are acquired, or if we go out of business or enter bankruptcy, personal information would be one of the assets transferred to or acquired by a third party.
- Protection of TAN and others: We may release personal information when we believe in good faith that release is necessary to comply with laws; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of TAN, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
- With your consent: Except as set forth above, you will be notified when your personal information may be shared with third parties, and will be able to prevent the sharing of this information.
Is personal information about me secure?
Your account is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
We endeavor to protect the privacy of your account and other personal information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
What personal information can I access?
Through your account settings, you may access, and, in some cases, edit or delete the following information you’ve provided to us:
- name and password
- email address
- user profile information
The information you can view and update may change as the Website changes. Please note that any information that is automatically uploaded from a Product to the Website cannot be later changed or updated. If you have any questions about viewing or updating information we have on file about you, please contact us at firstname.lastname@example.org.
What choices do I have?
- You can always opt not to disclose information to use, but keep in mind some information may be needed to register with us or to take advantage of some of our special features.
- You may be able to add, update, or delete information as explained in section V above. When you update information, however, we may maintain a copy of the unrevised information in our records. Please note that some information may remain in our private records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your personal information after you update or delete it, but not in a manner that would identify you personally.